Y'all may encounter the failed to download attachment bulletin due to corrupt cache/information of the MMS service or a corrupt enshroud sectionalisation. Moreover, incompatible messaging applications or invalid APN settings tin also cause the error message.

The affected user encounters the error when he tries to download an MMS attachment. Some users have reported facing the issue in group chats only. The error message as well pops upward when the user unlocks his phone (in some cases, on the lock screen) or when he launches the messaging app.

Failed to Download Attachment from Multimedia Message

This consequence is tricky as information technology could be due to the service provider or your phone.

Before starting the troubleshooting process to download a multimedia message, make certain there is no file size limit enabled in the MMS settings. Also, check if another SIM is operating fine with your telephone. If so, and so the problem is with the service provider. If it is not working, and so the trouble is with your phone. Moreover, make certain there is no network outage in the area.

Continue in mind that a non-carrier phone may neglect to download the MMS message even if Wi-Fi calling is enabled. Also, if you are just having the error message and no MMS is awaiting, and so try to activate/deactivate the message notifications in the phone settings.
Brand sure you have a information program activated for your connection. Likewise, if you have ever used iMessage, and then deregister your number from iMessage (you can practise this as a last resort). Last just not least, restart your device or enable/disable the Airplane Manner.

Solution 1: Changing the Network / Network Mode

Yous will not be able to download the MMS message if you lot are trying to download the MMS zipper through Wi-Fi unless the Wi-Fi calling choice is activated. And if the said option is active, even and then, you may run across the upshot on non-carrier phones. In this case, switching off Wi-Fi and enabling mobile data may solve the problem.

  1. Unlock your phone and slide down from the top of the screen.
  2. So tap on Wi-Fi to plough it off.
  3. Now tap on Mobile information to enable it.
    Disable Wi-Fi and Enable Mobile Data
  4. Then try to download the message to check if it is clear of the error.
  5. If non, then open Settings of your phone and tap on More.
    Open More in Settings
  6. Now tap on Mobile Network.
    Open Mobile Network Settings
  7. So tap on Preferred Network Mode.
    Open Preferred Network Manner Settings
  8. At present try different network modes such as Automatic or LTE etc. and bank check if the MMS outcome is resolved.
    Alter Preferred Network Fashion

Solution 2: Enable / Disable Auto-Retrieve MMS Setting

Auto-retrieve is a feature (when enabled) by which your phone will automatically download the multimedia, and the user will not have to tap on the media to download it. Simply this Auto-remember feature is a double-edged sword in the example of our error message. Sometimes information technology is essential for retrieving the bulletin, whereas in other cases, it is the root cause of the event. In our instance, enabling/disabling the motorcar recall may solve the problem.

  1. Open the Messaging app and tap on Menu.
  2. Then tap on Settings.
    Open Messaging Settings
  3. At present disable the option of Automobile Call up (or Auto Fetch) and restart your telephone. If it is already enabled, so disable information technology.
    Disable Automobile Think MMS Setting
  4. Upon restart, check if yous can download the MMS bulletin.

Solution 3: Disable the Package Disabler

Packet Disabler (or whatsoever similar utility) is used by many users to block bloatware apps. The Package Disabler blocks many essential apps and services if the "Disable Bloatware" option is enabled. You may encounter the mistake at mitt if the MMS service of your phone is marked bloatware by the Package Disabler and thus, the service is disabled. In this scenario, disabling the bundle disabler may solve the problem.

  1. Tap on the Packet Disabler widget (its color should be red if it is enabled), and the colour of the widget icon will turn blue.
    Disable Package Disabler
  2. And so check if you can download the MMS bulletin.

Solution 4: Enable Download Booster

The Download Booster is a feature (mainly supported past Samsung) past which you can download files larger than xxx megabytes in size faster past using a Wi-Fi connection and mobile data connection simultaneously. Download booster tin exist used to download a diversity of items like apps in Galaxy Apps and Play Shop etc.

You may encounter the fault under discussion if a network communication glitch is stopping the message from downloading in the current network mode. In this context, the Samsung users tin download the multimedia message by enabling the Download Booster.

  1. Enable Wi-Fi and mobile data.
  2. Now open up Settings of your telephone and tap on Connections.
    Open up Connection Settings
  3. Then tap on More Connection Settings.
    Open More Connexion Settings
  4. At present tap on Download Booster.
  5. And then enable the Download Booster and restart your device.
    Enable Download Booster
  6. Upon restart, endeavour to download the MMS bulletin to check if information technology is clear of the mistake.

Solution v: Articulate Cache and Data for MMS Service

MMS service uses a enshroud to perform its operations. Y'all may fail to download the MMS message if the cache/data of the service is corrupt. In this context, clearing the enshroud and data of the service may solve the problem.

  1. Open Settings of your phone and tap on Apps.
  2. Now tap on the More button (near the bottom of the screen) so so tap on Evidence System.
    Testify Arrangement in Apps Settings
  3. Now tap on MmsService and then onStorage.
    Tap on MMS Service
  4. At present tap on Clear Cache andClear Information so confirm the dialogue.
    Clear Cache and Data of MMS Service
  5. Now restart your telephone.
  6. Upon restart, endeavour to download the message and check if the issue has been resolved.

Solution half dozen: Articulate the Cache Partition

Besides the app enshroud, Android Os uses cache partition for dissimilar organization operations. You may encounter the fault nether discussion if the said enshroud partition becomes decadent. In this context, immigration the cache partition may solve the problem.

  1. Clear the cache partition.
  2. Restart your smartphone and check if your phone is articulate of the MMS error.

Solution seven: Disable IPV6 Protocol

IPV6 protocol was introduced to rectify the limitations of the IPV4 protocol but it withal has its share of problems. Yous may see the fault if the IPV6 protocol is enabled in your router and you lot are using that connexion to download the MMS. In this context, disabling the IPV6 may solve the trouble.

  1. Disable IPV6 protocol on yourrouter. Y'all tin can do this by navigating to the Settings of the router through the IP address given on its back.
  2. Then check if you can download the MMS letters.

Solution viii: Changing Messaging Application

The MMS issue you lot are encountering could be caused by the messaging app that you are using. In some cases, the trouble is generated by the stock messaging app, whereas in other cases, the effect is resolved by the apply of the stock messaging app. There are mixed views from the smartphone community. If you are using T-Mobile, and then effort to employ T-Mobile Digits.

If using the stock messaging app, install another messaging app like Messages (Google), Hangouts, Textra so switch the default messaging app to the newly installed application.

If you are using any iiird party messaging app, switch the default messaging app to the stock messaging app.

  1. To set the default Messaging app, open Settings of your phone and tap on Awarding Director.
  2. And then tap on More button and so tap on Configure Apps.
    Open Configure Apps Menu
  3. Now tap on the SMS App.
    Tap on SMS App
  4. And so in the list of apps, select the app that you lot want to use as the default app for messages.
    Select the Default SMS App
  5. Afterward changing the Default SMS app, check if the MMS bulletin fault is solved.

Solution 9: Reinstall / Reset the Carrier or APN Settings

Your phone uses APN (Access Point Name) to connect to a wireless service. You volition non be able to download the MMS messages if the APN settings of your phone are not valid. In this case, reinstalling or resetting the carrier settings may solve the problem.

  1. Open Settings of your telephone and tap on More.
    Open More in Settings
  2. So tap on Mobile Network and then Admission Point Names.
    Open Access Point Names
  3. Tap on Menu and so tap on Reset to Default.
    Reset APN Settings to Default
  4. Bank check if the problem is solved. If non, then open the Access Points Names settings as mentioned above and delete all the APNs that are not required.
  5. So add a new APN (you lot should contact your carrier to get the APN setting). If you have the MMS settings messages saved, then use those messages to add together APNs.
  6. Subsequently resetting to default, cheque if the MMS issue is resolved.

Solution 10: Update Contour and PRL

Y'all may encounter the error under discussion if the data profile of your device or Preferred Roaming List (PRL) database is decadent. If there is an invalid PRL/profile, your phone may non download the MMS letters. In this context, updating the profile and PRL may solve the problem.

  1. OpenSettings of your phone and tap on Virtually telephone.
  2. Now tap on System and and so in the screen shown, tap on Update Profile.
    Update Profile
  3. At present tap onUpdate on PRL and restart your phone .
    Update PRL
  4. Upon restart, cheque if the MMS outcome is resolved.

If you are still having the issues, then attempt to report your telephone as lost through the self-service portal. Await for fifteen minutes, and so report the phone every bit found. This worked for numerous users but be aware that this might require paperwork in some carriers and your telephone might become locked out too. Consult with your Carrier earlier proceeding.